carta 4dTerms of Use

When you open an account on carta 4d, you agree to the terms that govern how we operate our platform, how you deposit and withdraw funds, and what happens if a dispute arises. Our terms are written in plain language so you understand your rights and our obligations clearly. We update these terms periodically to reflect changes in law or service improvements, and we notify account holders of material changes via email or in-app notice.

carta 4d's terms cover account creation, payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts from mobile banking, local payment, and online payment. They also address game rules, bonus terms, account suspension, and how we handle disputes. These terms apply to all account holders, whether you access carta 4d from Jakarta, Surabaya, Medan, Bandung, or Semarang, and regardless of which game category you play—sportsbook, live-dealer, or slots.

This page sets out the essential terms you need to know. If you have questions about any section, contact our support team through the app and we will clarify.

Account Opening and Your Responsibilities on carta 4d

We at carta 4d require you to be at least 18 years old and of sound mind to open an account. You must provide your full legal name, valid email address, phone number, and date of birth during registration. You affirm that all information you provide is accurate and current. We conduct Know Your Customer (KYC) verification by requesting a national ID or passport and a selfie. You agree to provide these documents promptly and acknowledge that carta 4d will not activate gaming or withdrawals until verification is complete.

You are responsible for keeping your account credentials confidential. If you suspect unauthorized access, notify us immediately through the app. We are not liable for losses resulting from compromised credentials if you fail to report them promptly. You must not share your account with anyone else, and you agree not to open multiple accounts. If we detect duplicate accounts, we may suspend all of them and forfeit balances at our discretion.

Deposits, Withdrawals, and Payment Terms on carta 4d

We at carta 4d accept deposits via eight payment methods. E-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) are processed immediately upon approval. Bank virtual-account deposits (mobile banking, local payment, online payment) credit your account once the interbank transfer clears, typically within one to three business hours depending on the time of day and bank processing schedules. You are responsible for ensuring your payment method supports the transfer amount; if your bank declines a transfer due to daily limits or other restrictions, that is not carta 4d's responsibility.

All deposits on carta 4d are non-refundable once applied to your account balance. If you believe a deposit was processed twice by error, contact support within seven days with proof (bank receipt, e-wallet confirmation). We will investigate and issue a correction if warranted. Withdrawals return to your original payment source. If you deposited via e-wallet, your payout goes back to mobile banking; if via local payment virtual account, the withdrawal transfers to your online payment account. carta 4d does not charge withdrawal fees; you pay only what your payment provider charges for the transfer, if anything.

We process withdrawal requests during business hours, typically within one to three business hours for e-wallets and bank transfers. Large payouts may require standard compliance review, which may add a few hours. We reserve the right to delay or request additional documentation for withdrawals that trigger regulatory flags. carta 4d does not guarantee fixed withdrawal times, and delays caused by your bank or e-wallet provider are outside our control.

Game Rules and Dispute Resolution on carta 4d

We at carta 4d operate sportsbook markets (Liga 1, Piala AFF, football, badminton, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games. Each game category has specific rules published in the app. By playing any game on carta 4d, you agree to those rules. All game results are final once recorded by our system; you cannot dispute the outcome after settlement.

Live-dealer games on carta 4d use certified random-number generators and are audited quarterly by independent labs. Sportsbook results pull from official league or event sources. Slot results are generated by audited RNG software. If you believe a technical error occurred during gameplay (e.g., a connection interruption, a bet not registering), contact support within 48 hours with details. We will review the game log and our dealer recording. If we find an error, we will correct your account. If we find no error, the original result stands and is not disputable.

We at carta 4d maintain transparent game records and historical results (paito mingguan) so you can verify all outcomes and review your account activity anytime.

Bonus Terms and Account Management

carta 4d may offer promotional bonuses or reload incentives. Any bonus is subject to specific terms: you must meet stated playthrough requirements before withdrawing bonus funds, and bonuses may expire if unused within a specified period. Bonus terms vary by promotion; we publish the full conditions at the time of offer. If a bonus conflicts with these general terms, the specific bonus terms take precedence.

We at carta 4d reserve the right to suspend or close your account if you violate our terms, engage in fraudulent activity, or breach applicable law. Account suspension is immediate and may prevent access to your balance pending investigation. If an investigation clears you, we restore access. If we find a violation, we may forfeit your balance at our discretion. You will receive written notice of suspension and the reason, unless legal constraints prevent disclosure.

Jurisdiction, Liability, and Changes to Terms

carta 4d is available only in jurisdictions where online gaming is legal under local law. You affirm that you are accessing carta 4d from a location where it is lawful and that you comply with all local regulations. If your jurisdiction later restricts or prohibits our services, we may suspend your account without advance notice. We are not liable for regulatory changes, taxes, or fines that result from your use of carta 4d in a restricted location.

When you use carta 4d, you use it "as is" without warranty. We make no guarantee that the platform will be error-free or uninterrupted, though we take reasonable steps to maintain stability and security. We are not liable for indirect, incidental, or consequential losses—including lost earnings or business interruption—arising from your use of carta 4d. Our total liability is limited to your account balance at the time the claim arises.

We at carta 4d may update these terms at any time. Material changes will be announced via email or in-app notification at least 30 days before taking effect. Continued use of carta 4d after the change date means you accept the new terms. If you disagree with an update, you may request account closure and a full balance withdrawal within the notice period.

Privacy and Data Protection

We at carta 4d collect your personal data (name, email, phone, ID, payment details) to operate your account and comply with legal obligations. We protect this data using industry-standard encryption and store it in secure, restricted-access servers. We do not sell or share your data with third parties without explicit legal obligation. You have the right to request a copy of your data or request deletion subject to legal retention periods. Contact our support team to exercise these rights.

carta 4d may contact you via email or SMS with account updates, promotional offers, or service notifications. You can opt out of marketing communications in your account preferences, though we will continue to send essential account and legal notices.

Contact and Dispute Resolution

If you have a complaint or dispute regarding your account on carta 4d, contact our support team through the in-app chat. English-speaking representatives are available during business hours. Provide a clear description of the issue, relevant transaction details, and any supporting documentation. We will investigate and respond within seven business days. If we cannot resolve the matter to your satisfaction, either party may escalate to informal mediation or seek legal remedy in accordance with applicable law.

carta 4d services are available only where local law permits. Users are responsible for verifying that their jurisdiction allows online gaming, sportsbooks, live-dealer tables, and slots. We do not offer our services where prohibited by law.